How do I get myself a Dandy?
Choose Style & Select Print
Choose a style: Modern, Classic, or Tailor Made. Each portrait is fully custom made, so no need to pick an exact outfit. We’ll style it uniquely based on your dog’s personality and your fashion preferences. Then, select your print option: downloadable file, Hahnemühle print, Dibond, or Floater Frame.
Upload Photos & Place Order
Upload clear, high-quality photos of your dog to ensure the best result. Share a few words about your dog’s personality and fashion preferences, and we’ll take care of the styling. Complete your order and make a secure payment via bank transfer.
Receive Previews & Finalize Portrait
Within 2-3 working days, you will receive two digital previews of your portrait. Choose the one you like best and provide any feedback or adjustments you'd like to see. Once you approve the final version, your portrait will be printed and shipped according to your chosen print options.
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Products, Shipping, Returns & More
Previews & Design Modifications
Shipping information
In which countries does GoDandy deliver physical prints?
GoDandy provides downloadable files worldwide for custom portraits. In the Netherlands, physical prints, such as prints in tubes, floater frames, or dibond, are available. In Europe and North America, physical prints are available only as prints in tubes. Outside these regions, customers can receive only downloadable files.
Note: Non-custom products, such as Limited Editions, are available as physical prints only in the Netherlands, Europe, and North America. These products are not offered as downloadable files. In the Netherlands, Limited Editions are delivered as prints in tubes, frames, or dibond. In the rest of Europe and North America, they are available only as prints in tubes.
What is the delivery time?
Downloadable files are delivered within 1 to 3 days after design approval. For physical prints, such as prints in a tube, floater frames, or dibond, the delivery time in the Netherlands is 2 to 3 weeks. In other European countries and North America, we offer only downloadable files or prints in tubes, with an estimated delivery time of 4 to 6 weeks. We typically ship prints via DHL within 4-6 weeks from the closing date of the sales window. You will receive an email notification with a tracking number once your order ships. Please note that we are a small shop, and prints are made to order and hand-signed, so we appreciate your patience. If you reject the design, delivery may be delayed by approximately 2 days. For questions about delivery times or to track your order, feel free to contact us.
Returns
Can I cancel my order?
You can cancel or modify your order free of charge within 4 hours of placing it. After this period, the order becomes final, but you can still make changes for a fee of €25 per modification. If you have any questions or need further assistance, feel free to contact us.
Can I return my order?
Please note that all our products are printed on demand, making them final sale, non-returnable, and non-refundable. This applies to both custom portraits and Limited Edition Re-arts. Since each piece is created specifically for you, we cannot accept returns or issue refunds. However, if your order arrives damaged, please contact us immediately, and we will be happy to offer a replacement.